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‎11-22-2016 06:57 AM

HP Recommended

Hi, could someone help me please to recover my missing power icon. All the help sites don't seem to relate to windows 10. I have followed suggested solutions via control box etc., but the instructions don't  seem equate to my system. Help please, regards, David

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2016 07:30 AM

HP Recommended
  1.  Right click on the taskbar and select Settings.

    select settings

  2. Click "Turn system icons on or off."
    Click turn system icons on or off
  3. Toggle Power to on.Toggle power to on

Your battery icon should appear in the system tray again.battery icon returns

 

 

Method 2:

Refer to these steps and check if that helps you.

  1. Windows and R keys, type Devmgmt.msc and then press Enter key to open Device Manager.
  2. In the Device Manager, expand Batteries. Right-click on Microsoft AC Adapter entry and click Uninstall button. Click OK button when you see the warning message to continue uninstalling the driver.
  3. Next, click on Action menu and then click Scan for hardware changes option to restore the missing battery icon.

 

Method 3:

You may create a new user account and check if the issue occurs in the new user account. This will help us to diagnose the issue.

  1. Press “Windows key + X” and click on “Control Panel”.
  2. Click on “User Accounts” and click on “Manage another Account”.
  3. Click on “Add a new user in PC Settings”. Follow the on screen directions to complete the process.
  4. Once this is done, login to the new user account and check if the issue occurs in the new user account.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎11-22-2016 07:30 AM

HP Recommended
  1.  Right click on the taskbar and select Settings.

    select settings

  2. Click "Turn system icons on or off."
    Click turn system icons on or off
  3. Toggle Power to on.Toggle power to on

Your battery icon should appear in the system tray again.battery icon returns

 

 

Method 2:

Refer to these steps and check if that helps you.

  1. Windows and R keys, type Devmgmt.msc and then press Enter key to open Device Manager.
  2. In the Device Manager, expand Batteries. Right-click on Microsoft AC Adapter entry and click Uninstall button. Click OK button when you see the warning message to continue uninstalling the driver.
  3. Next, click on Action menu and then click Scan for hardware changes option to restore the missing battery icon.

 

Method 3:

You may create a new user account and check if the issue occurs in the new user account. This will help us to diagnose the issue.

  1. Press “Windows key + X” and click on “Control Panel”.
  2. Click on “User Accounts” and click on “Manage another Account”.
  3. Click on “Add a new user in PC Settings”. Follow the on screen directions to complete the process.
  4. Once this is done, login to the new user account and check if the issue occurs in the new user account.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No

‎11-22-2016 09:27 AM

HP Recommended

Thanks.icon now showing, but it is showing (plugged in, not charging). Orange light on, Help if you can. Regards, David

Was this reply helpful? Yes No

‎11-22-2016 09:34 AM

HP Recommended

You are very Welcome !!

 

 

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall

Note: This Battery driver will get re-installed automatically when you restart the Notebook again

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

Step 09. Look for "Plugged In Charging" message on the Battery icon

 

After performing all the steps if you are facing the same issue still, please perform three more steps:

1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]

Note: Replace the Battery If Health Check Status shows Replace

2. Update the latest BIOS for your Notebook from HP Support Site

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No

‎11-22-2016 09:48 AM

HP Recommended

Thanks for your prompt reply again. I have to go out, so i will try sure suggestions tomorrow and let you know, thanks David

Was this reply helpful? Yes No

‎11-23-2016 03:05 AM

HP Recommended

Once again many thanks. Followed your instructions and problem now solved. I would like to comment about how easy you make solving problems. If i have further problems, can i ask you directly on this web site. Thanks again, your a star

Was this reply helpful? Yes No

‎11-23-2016 03:17 AM

HP Recommended

You are very Welcome !! :generic:

 

 

 

We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.

Thanks for being a member!

 

Feel Free to post anytime, always happy to help.

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

 All the Best !!

GBL84

I am not an HP Employee

Was this reply helpful? Yes No
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