missing touch screen driver

[bblthmpr]

I am missing my touch screen driver how can I reinstall it?

[Deep_World]

Hi @bblthmpr,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m sorry you’re going through this; I understand the concern and don’t worry I’ll help you with this. 

To help figure out what’s going on, could you give me a few more details?

  Your HP laptop model.

  Which version of Windows you’re running (e.g., Windows 10, 11).

  Whether the touchscreen was working before, or if this is a new issue.

  Any recent updates or changes you made before it disappeared.

Kindly please follow the below troubleshooting steps: 

1. Check Device Manager

• Press Windows key + X → Device Manager.
• Look under Human Interface Devices for “HID‑compliant touch screen.”
• If it’s missing, that means Windows isn’t detecting the touchscreen driver.

1. Enable Hidden Devices
   • In Device Manager, click View → Show hidden devices.
   • Sometimes the touchscreen is disabled rather than missing.
2. Windows Update
   • Go to Settings → Update & Security → Windows Update.
   • Run updates Windows often reinstalls missing drivers automatically.
3. HP Support Assistant
   • Open HP Support Assistant (preinstalled on most HP laptops).
   • Run a check for updates and drivers.
4. Manual Driver Install

• If the driver doesn’t return, you may need to download the touchscreen driver or chipset drivers directly from HP’s support website https://support.hp.com/in-en/drivers/laptops for your exact laptop model for the particular serial number of your laptop by selecting the windows version.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World