mouse scrolling uncontrollably

[DarrylJM]

Lenovo wireless mouse has suddenly started automatically scrolling to the bottom of page. Also when opening a browser it automatically fills the search line with non stop characters. Similarly if I open a word document. The mouse was previously working fine. The Mouse still works properly in other laptops to seems to be a problem which has suddenly arisen with my HP Envy 13aq.  I have checked for viruses and rebooted the laptop, but problem remains.

Any ideas on how I can fix? Thanks

[ub6424 · Accepted solution]

Hello @DarrylJM 

Sorry to hear that you are having problems ... 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.17 Rev.A

24.4 MB

May 10, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Follow this handy guide, then come back to here with your results:

https://www.technewstoday.com/mouse-moving-on-its-own/

Please report your results

best regards

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