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‎11-27-2022 03:07 AM

HP Recommended
Product: HP Notebook 15s-fq1505na
Operating System: Microsoft Windows 11

my f2 and f3 brightness keys don't work and also the brightness slider in the control centre doesn't come up

 

Keyboard Driver: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support

Category:
3 REPLIES 3

‎11-27-2022 03:28 AM - edited ‎11-27-2022 03:41 AM

HP Recommended

hi, there. 

perhaps a windows update is pending that would fix it. I had the same issue and i simply updated my pc. to all the current drivers via windows update. 

or try downloading the latest BIOS compatible with your device. 

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‎11-28-2022 10:21 AM

HP Recommended

Thanks for your help. a windows update didn't help. how can I update the BIOS

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‎11-28-2022 03:23 PM - edited ‎11-28-2022 03:23 PM

HP Recommended

Simply go to the support resources section on this site (www.hp.com) > Software and Drivers 

 

P.S. While inputing your device’s info. I would choose the version of Windows that your device originally came with. 

hope this helps. 

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