my fingerprint reader doesn't work because the system says their is no compatible driver for my pc

[jeru2]

may i know how can i fix the issue in my hp probook 4230s currently i have installed windows 10 in it and it is working well but i cannot able to use my fingerprint scanner or reader the system says there is no compatible driver though i have installed some driver for it able to run so. do you have any suggestion for me to fix it.

[Paul_Tikkanen]

You need this driver for the fingerprint reader:

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

You need to manually install the driver as follows:

Run the above driver file.  It will not install the device.

Go to the device manager and click on the unknown device needing the driver.

Click on the driver tab.   Click on Update Driver.

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp58900.

Make sure that the Include Subfolders box is checked, and the driver should install.

Here is a partial copy and paste of the driver setup information file which shows driver support for the ID you posted...

; ========== Manufacturer/Models sections ===========
[Manufacturer]

[Validity.NTamd64]
%VfsUsbDeviceName003c%=Biometric_Install, USB\VID_138A&PID_003c