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Microsoft Windows 11

Darshill_0-1724892385412.png

 

3 REPLIES 3
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@Darshill 

 

What is your machine ? Not all machines (even business class machines) have Fingerprint sensor. They may have a dummy window but NO sensor underneath.

 

Regards.

BH
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HP Recommended

Darshill_0-1724896492460.png

i post screenshot let me know that in this laptop fingerprint is real or not.

 

HP Recommended

@Darshill 

 

Its manual

 

           http://h10032.www1.hp.com/ctg/Manual/c06357078.pdf

 

As mentioned on page 14, item (4)  which says Fingerprint reader (select products only). Therefore your machine may NOT have this option.  If you wish, you can buy part # which is mentioned on page 21 item (9) and install to your machine.

 

Regards.

BH
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