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Locked

‎09-16-2020 11:42 PM

HP Recommended
Product: hp mini 311
Operating System: Microsoft Windows 10 (64-bit)

My hp mini is not turning on. Plug in but not showing anything on the screen. Led is on beside the plug . Led beside the caps lock key is blinking and the led for battery is also blinking. Please help

1 REPLY 1

‎09-19-2020 09:54 AM

HP Recommended

@Angelic05

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since this is a Hardware issue please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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