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- my laptop has deleted Netflix and Spotify as apps, now I can...

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03-27-2020 02:47 AM
My laptop has been running out of space for a while, I’ve been unsure why though as I have deleted all my work and pictures and apps, then from the recycling bin too! The laptop has filled up so much that I can’t now even open settings or anything to delete anything?
when I was able to look at what to delete though it said it was all vital stuff I needed to keep. I don’t know what’s clogging it up so much, or hot to rectify it! Because of this apps like Netflix and Spotify have been deleted, and won’t work online either. Very frustrating, I need some help!
03-27-2020 11:50 AM
I think both of those are Windows Store apps and MS has been having problems with Windows Update recently removing stuff from peoples' PCs.
However, since you're running out of disk space, you would not be able to download and reinstall those.
So, here are some things you can do to recover some of the disk space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/
Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html
In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here: https://www.getclone.app/download/category/11-cleanmgr
Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html
I am a volunteer and I do not work for, nor represent, HP
03-30-2020 03:45 AM
i am sure those apps will be very helpful. my problem is i have no space to download them! my computer wont even let me open settings now to sort out my storage. i need to make space, to see how to make space! i am at a loss! so thank you for your links, i will use them once i have worked out how to create more space first!? and suggestions welcome!