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rnbala
New member
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Message 1 of 2
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my laptop is restarting again and again ... nd most of the applications are working slowly

HP Recommended
hp pav x360
Microsoft Windows 10 (64-bit)

hello I m using my hp pav x360 since a 6 months but now its showing serious problems .. recently some parts are changed by the hp service centre ,  they are display and keyboard ,, after the change now the system is working very slowly nd some of my apps are also not working properly 

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@rnbala, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Check for any pending windows update. Reboot the PC once done.

 

Let us also run a test on the hardware components of the PC

 

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. Perform System Test > Extensive test. Share the result on your next post.

 

Also, run a performance tune-up check on the PC, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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