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- my usb to ethernet drivers are not working properly please d...

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08-01-2019 09:24 AM
My hp stream 13 does not include an ethernet port, so i bought a 3rd party usb to ethernet adaptor, but it didn't work straight away.
So I had to install some drivers which were tough to find, but somehow installed them.
Internet worked for a few hours but after that it stopped working, so please direct me to right drivers for my hp stream 13.
08-03-2019 03:56 PM
Welcome to the HP Support Community!
Are other USB devices working on the same port?
There is no driver from HP for a USB Ethernet port. However, I recommend you update the BIOS and the chipset driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee