09-25-2016 12:39 PM
09-27-2016 12:23 PM
Welcome to the HP Forums,
I hope you're well 🙂
As I understand you want drivers for your keyboard, however, according to the model name (HP Pavilion 15-e014tx) you have mentioned, the specification doesn't include any ps/2 port and therefore no such driver is available for your model.
Please reply with the details of what exactly is it that you need for assistance:
Is the computer working?
Have you performed any steps of your own?
Keep me posted and I hope you have a good day ahead,
I am an HP Employee
09-28-2016 01:11 AM
actually some of my keys are not working and sometimes keys are working like shortcut ..for example, while i press R (while writing something) it opens #RUN, while pressing G ,it opens #gamebar...my sticky keys option is turned off though.. how can i fix it or replace the keyboard???
09-28-2016 11:50 AM
Thank you for replying to my post,
I appreciate the fact that you have replied with the details and it looks like the windows key is stuck or being used while pressing these keys which would normally open run command, etc...
If you've checked the keyboard and none of the keys are physically stuck, please try the below steps:
1)Go to control panel.
2)Go to "regional and language option"
3)Go to "language"tab
4)Click on details.
5)Select the default input language as English (united states) us
6)Installed services in keyboard select the US, click Apply
Restart the computer and that should fix the issue.
This could also be an issue with the sticky keys, so please turn it off using the below steps:
Disable Sticky or Filter Keys
If you didn’t click on the “Go to the Ease of Access Center” link, you can simply navigate in Control Panel to the Ease of Access center, and find the link for “Make the keyboard easier to use”.
Once you are there, you’ll want to make sure the boxes for “Turn on Sticky Keys” or “Turn on Filter Keys” are turned off—which simply means the feature isn’t active at the moment but doesn’t mean the annoying popup will go away.
For that, you’ll have to click on either “Set up Filter Keys” or “Set up Sticky Keys” (or both).
Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
I am an HP Employee
09-27-2019 08:36 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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3. Error message (if any)
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