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HP Recommended

My laptop is running slow and has very little space. I deleted the things I know I can delete. Any suggestions? Unable to update system.

1 REPLY 1
HP Recommended

Hi @jmnrblessings 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues with HP Printer.

 

Please follow the steps below-

Step 1 Deleting TEMP files 

1) In the search box, type and open Run. 

2) In the Run window, type TEMP and click on Ok. 

3) Delete everything from here. 

4) Use Ctrl + A to select all the files/ folders and Ctrl + Del to erase everything. 

5) Close the window.

 

Step 2 Deleting %TEMP% files 

1) In the search box, type and open Run. 

2) In the Run window, type %TEMP% and click on Ok. 

3) Delete everything from here. 

4) Use Ctrl + A to select all the files/ folders and Ctrl + Del to erase everything. 

5) Close the window.

 

Step 3 Deleting PREFETCH files 

1) In the search box, type and open Run. 

2) In the Run window, type PREFETCH and click on Ok. 

3) Delete everything from here. 

4) Use Ctrl + A to select all the files/ folders and Ctrl + Del to erase everything. 

5) Close the window. 
 

Once done, please go to HP support assistant app in your laptop and update the pending updates

 

please do the same for "Windows Updates " too

 

Let me know once these are done!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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