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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- need to update BIOS on my HP G62

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08-23-2020 01:53 AM
hi go to https://support.hp.com/us-en/drivers and type the serial no of your pc and if u do not know about ur pc click on "Let HP detect ur product" and click on bios download the .exe file . after downloading it just open the setup and click on install . ur pc will reboot and installation will start . after that it will boot to ur OS and ur done . !Warning! Pls do not shutdown ur pc during installation . Doing so may keep ur PC in inoperable condition . Hope this may help u
08-23-2020 08:29 AM
According to the HP product page for your PC, it came with Win7 preloaded -- which means you must have Upgraded it to Win10 and that presents a serious issue, in that the HP BIOS updates are paired to specific OS versions. The one for your model PC is paired to Win7 and will not run under Windows 10.
I am a volunteer and I do not work for, nor represent, HP
08-24-2020 09:56 PM
windows 10 only runs programs and softwares that are made for win 10 , it wont run win 7 programs so right click on file and u will find one option called "program compatible troubleshooter" run it . it might help u