11-18-2019 10:55 AM
Purchased a new laptop and an intank printer from Amazon abt a month ago. Searching for support - customisation of my laptop and for printer installation. No response from HP's local service person Mr. Rahul (palakkad - Kerala) after repeated requests. I need to do partition of my hard disk, which has been sent as single one. Please help me as early as possible.
11-18-2019 11:01 AM
First off, bad idea to combine different issues in the same thread -- as different experts deal with different issues. So the first thing you need to do is create a new thread about your printer issue in the Printers section.
Second, preinstalled OEM PCs come with at least three, and sometimes four, partitions already loaded onto the drive: System Reserved, OS, Recovery and (sometimes) HP_TOOLS. So, I find it difficult to accept that your drive has only one partition -- unless you bought it from a local reseller that repartitioned the drive themselves -- and if they did that, I would be concerned about the legitimacy of the Windows version installed on the drive.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP