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HP Recommended
Microsoft Windows 7 (32-bit)

upgraded to w/7 home and lost network adapter drivers in the install

7 REPLIES 7
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

HP Recommended

hp pavilion ze 5170

HP Recommended

Hi:

 

I can't find any drivers for that model other than for XP.

 

Do me a favor and post the hardware ID's for the ethernet and network controllers, so I can see if there are some drivers you can try.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

pci\ven_100b&dev_0020&subsys_94003co8&rev_00 dont see network controller on list

HP Recommended

OK, so your notebook didn't come with built in wifi if there is no network controller device listed.

 

You are going to have to hope this works...

 

I have zipped up and attached the XP driver (which is the only one there is), below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager, click on the ethernet controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

 

Make sure the include subfolders box is checked, and see if the driver installs that way.

 

 

HP Recommended

will try that thank you very much !

HP Recommended

You're very welcome.

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