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- new hp stream . cannot install anything error code 0x80072F8...

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02-03-2019 01:46 AM
bought my son an hp stream celeron 2gb cloudbook.
can't seem to download any games for him. every simple game i download gives me an erros code 0x80072F8F
any thoughts on why this is happening?
02-03-2019 02:00 AM
Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
It is a cloudbook and has very little to NO local storage. If we can ID it, perhaps....
It may be failing at downloading Microsoft updates and online registration.
02-03-2019 03:03 AM
Hi
So it is this... HP Stream - 11-y000na https://support.hp.com/us-en/product/hp-stream-11-y000-laptop-pc/12499227/model/14620242
I suggest you make a Recovery Media, if you have not already done so, as this allows you to delete the Recovery Area and have more usable space (probably).
Activation Error.
So are the Time, Date, Region and Language all correct?
02-03-2019 03:20 AM
So we are lacking some decent info.
Obviously you downloaded and installed an Anti-Virus from a NON-MS source, and that was fine.
Downloading from ......????????????? is problematic.
Installing something like Ccleaner, to double check on the free space?
02-03-2019 05:50 AM
Could you make/create a USB from here and try to boot?