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- HP Community
- Notebooks
- Notebook Software and How To Questions
- not able to see mcafee subscription after purchase

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05-03-2025 08:36 AM
Hi , I recently purchased a 3 year subscription from mcafeee from HP as suggested but till now I have not received a email or any activation code.
I talked mcafee support they mentioned it will be provided by HP support
05-04-2025 11:59 AM
@sam_1987, Welcome to the HP Support Community
I understand you are facing an issue with your antivirus subscription purchase. Not to worry I will help you to get a resolution to resolve the issue.
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Max3Aj
HP Support