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KA221
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notebook log on password reset

HP Recommended
CQ60-615DX Notebook
Microsoft Windows 7 (64-bit)

How to Reset notebook log on passcode?

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Raj1788
HP Support Agent
HP Support Agent
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@KA221

Thank you for joining the HP Support Community

 

If you do not remember the password, the only option is to perform a System Recovery from the startup screen.

 

Click on this document: https://support.hp.com/in-en/document/c01867418 Performing an HP System Recovery.

 

Or, you can also contact our HP Support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

 

Raj1788
I am an HP Employee 

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