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09-02-2022 02:36 AM
Product: HP Laptop PC 14-d2000 (2D126AV)
Operating System: Microsoft Windows 10 (64-bit)
I had Microsoft office Home & Student 2019 on my pc and when i upgraded to windows 11 i wanted to go back to windows 10, i did not have the windows.old folder and went to the windows 10 download website and downgraded it. when i did that i lost my licence of pre-installed office
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