omen comand center

[vger13]

Can anyone give me some advice,I try to install omen cc for omen 15 series and it`s working only tweaking for network nothing else,when I install latest omen cc from windows store it`s not recognized my laptop as omen laptop.

[vger13]

Hi,
I bought new Omen with freedos on it.
I formated disk and installed windows 10 enterprise  and all the drivers from hp page
and update laptop with latest bios f.09 using HP Support Assistant .
Then I installed Omen Command center from Microsoft Store but only game stream is available.I even install OMEN Command Center SDK Package and HP System Event Utility and nothing.

How can I install Omen Command center?

[sandytechy20]

@vger13

Welcome to HP support community.

You can uninstall the HP omen control center from the control panel, programs and try updating the HP command center.

Link to update the omen command center.

Also, update the HP system event utility and check if it helps.

Link to update the HP system event utility.

If the issue still persists try updating the BIOS on your PC and check if it helps.

Link to update the BIOS.

You can also update other drivers on your PC using HP support assistant.

Refer this article to know more information about using HP support assistant.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Photoray002]

@vger13 

You say you installed Windows 10 Enterprise edition?

There have been several complaints that the Omen Command Center would not work properly when installed on Windows 10 pro or enterprise. So I never advocate installing it on anything other than the Home version.

The OCC also needs some HID files that can only be installed through Microsoft updates.

Go to All Settings>Update and Security and click on the Check for updates button. Even if it shows its up to date. Do this a couple of times until there are no more updates found.

It may or may not work though if you have Enterprise installed.

[vger13]

Hi,

Thanks for help and advices guy's,I have reinstall OS and all software in the same way for third time again and now the omen cc is working perfectly.I think that the problem is in Windows update there is no other explanation I did everything in same order with same software and drivers and now is working perfectly except omen cc button on keyboard.For that I have found information that problem is in one of Microsoft update and that they and HP are trying to find a solution.😁

Anyway thank's for help.

[Photoray002]

Thanks for the update.