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Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 1 of 9 (322 Views)
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password reset or restore

Product Name: Hp mini 110
Operating System: Microsoft Windows 7 (32-bit)
I bought a cute little hp mini in hair school from a buddy. Long story short, I haven't used it in years and I can't remember the password. I've tried the forgotten password wizard but it isnt working. I'm not sure how to contact my network provider. Please help. Thanks in advance! Smiley Happy
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Re: password reset or restore

F11 should be in the top row of smaller keys. Usually used for volume and other multimedia functions- except when booting. Look at top row for smaller text in left corner of each key.

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Posts: 16,644
Member Since: ‎07-18-2011
Message 2 of 9 (310 Views)

Re: password reset or restore

@Jajaken93

 

Power-on password or Windows login password???

 

REO

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Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 3 of 9 (304 Views)

Re: password reset or restore

I assume windows login. It gives me limited access on the hp part. (Excuse me im not tech savy at all) i cant download, watch videos, etc in that mode.

Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 4 of 9 (295 Views)

Re: password reset or restore

Its windows 7 starter. You can go to it from the hp screen.
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Member Since: ‎11-12-2008
Message 5 of 9 (291 Views)

Re: password reset or restore

If your mini has HP Recovery on it you should be able to get into it by tapping F11 key immediately after powering on:

http://support.hp.com/us-en/document/c01867418#AbT3

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Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 6 of 9 (287 Views)

Re: password reset or restore

I don't have the F11 key Smiley Sad
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Posts: 37,812
Member Since: ‎11-12-2008
Message 7 of 9 (282 Views)

Re: password reset or restore

F11 should be in the top row of smaller keys. Usually used for volume and other multimedia functions- except when booting. Look at top row for smaller text in left corner of each key.

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Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 8 of 9 (279 Views)

Re: password reset or restore

I feel so silly. I'm going to try it and let you guys know. ThanksSmiley Very Happy
Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 9 of 9 (268 Views)

Re: password reset or restore

It didnt work. Says the execption of unknown software exception (numbers) occured in the application at location (numbers)
Says click ok to terminate program. It shuts the computer down.

Never seen a prompt like it.
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