Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-26-2023 08:47 PM - last edited on ‎01-27-2023 09:06 AM by Retired

HP Recommended
Product: HP ENVY x360 - 15-cp0086nr

i can not find a driver for pci device nor sm bus controller ive tried the automated system and ive tried searching it myself and have come up with nothing

Category:
1 REPLY 1

‎01-26-2023 10:05 PM

HP Recommended

Hi:

 

For the SmBus controller, install the W10 AMD chipset driver from the link below.

 

The first file listed under the W10 option.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

 

The PCI device probably needs this driver:

 

Realtek Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99640.exe 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.