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‎11-04-2019 09:31 AM

HP Recommended
Product: Example: Pavilion 15-bk075nr
Operating System: Microsoft Windows 7 (32-bit)

Good evening, kindly assist with USB drivers for my notebook pavilion 15-bk075nr

thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2019 10:11 AM

HP Recommended

Interesting.

 

See if this one works instead...

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74160.exe

View solution in original post

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5 REPLIES 5

‎11-04-2019 09:59 AM

HP Recommended

Hi:

Here is the link to the W7 32 bit USB driver you need...

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95218.exe

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‎11-04-2019 10:08 AM

HP Recommended

I tried installing the driver but this error persist "The procedure entry point SetDefaultDll Directories could not be located in the dynamic link Library KERNEL32.dll
thank you.

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‎11-04-2019 10:11 AM

HP Recommended

Interesting.

 

See if this one works instead...

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74160.exe

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‎11-04-2019 11:58 AM

HP Recommended

It works!!! thanks in a million.

 

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‎11-04-2019 12:17 PM

HP Recommended

You're very welcome.

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