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Please help My laptop  ports needs *pnp0500 to solve the usb serial driver

1 REPLY 1
HP Recommended

You would need to install the driver from the USB serial port hardware manufacturer's website.

 

I would need the full hardware ID for that device in order to see if I can help you because *pnp0500 turns up very little info other than some USB serial port hardware devices.

 

*pnp0500 - Search

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