problem in redemption process

[shanthz]

Hi , 
1. My name is rajendran.
2. I had purchased a Notebook Model no : HP Pav cx144tx.
3. The hp happy new year redemption code for the offer is xxxxx.
4. I haven't received any conformation mail till now.as they said the send a mail thhrough which i can continue registration process .but, till now they didn't send any mail.
5. Why this commitment if it cannot be fulfilled. An extremely poor show on part of HP.

[WAWood]

@shanthz

Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with redemptions.

You will need to contact where you purchased the PC and discuss the issue with them.

You could also try contacting HP Customer Support directly:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836