problems with AMD SOFTWARE color rendering

[alinuhov00]

On the hp pavilion gaming 15 ec 0058 ur laptop, if when installing fresh Windows, the screen brightness is dark, and if I install the driver and software for the processor and the integrated video, then the screen becomes bright, but the screen itself is not saturated.my brother has a ryzen 5 4600h amd radeon graphics laptop, and he says when he made the sliders above at least one, the picture became too bright, and when I did it all on my ryzen 5 3550h radeon vega 8. then my picture is normal just right, and not like him, through the chur.who knows? is this how it should be?

I will warn you, my brother has a much richer picture when changing the settings

[ub6424]

Hello @alinuhov00 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before I can say anything ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[alinuhov00]

[ub6424]

Hello @alinuhov00 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (AMD Processors)

F.15 Rev.A

13.7 MB

Sep 2, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

NVIDIA Graphics Driver

26.21.14.4276 Rev.C

718.5 MB

May 22, 2020

Download

AMD High-Definition Graphics Driver

26.20.14054.1001 Rev.E

641.6 MB

Aug 14, 2020

Download

(6) Let Windows install <Optional updates> ( including drivers )

What Are Windows Optional Updates, and How Do You Install Them?

See section <How to Find and Install Windows Optional Updates>

(7) Run <Windows Optional Updates>, everything that comes shall be installed

(8) Restart Windows

(9) Test again

(10) Please report your results

[alinuhov00]

and why should I install the old drivers for the graphics card and processor?

[ub6424]

Hello @alinuhov00 

I only provide official <HP> drivers, that's all. You decide ...

[alinuhov00]

are they sure they'll help me?I hope you understand my problem, it is that the screen is not as saturated as I would like

[ub6424]

Hello @alinuhov00 

It is only an attempt, the main problem could be technical.

[alinuhov00]

I've already checked it, it didn't help

[ub6424]

Hello @alinuhov00 

It could be a quality problem. If you have valid HP warranty contact HP Support.

Check status:

HP support

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

Kind regards