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HP Recommended
pavilon gaming 15 -ec0###
Microsoft Windows 10 (64-bit)

In the last 4 months, the processor began to heat up in games to 70-100 degrees, so it became after replacing the thermal paste, at first I used a cheap one, it warmed up to 100, then on mx-5 and the temperature dropped by 16 degrees, and became 84.But it definitely does not suit me, I watched a test of games from other people, they do not heat up above 60 degrees and do not make noise, please help, I will be very grateful

 
 
5 REPLIES 5
HP Recommended

HI@alinuhov00,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

 Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

HP Recommended

before that, he had never warmed up with me, I smeared thermal paste, and began to warm up to 100, then smeared a better thermal paste, and the temperature became 85, and before that, he warmed up to a maximum of 65

HP Recommended

Hi@alinuhov00,

 

We have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

HP Recommended

and how do I contact them

HP Recommended

Hi@alinuhov00,

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

 

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