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11-03-2021 02:17 PM - edited 11-03-2021 02:18 PM
Product: pavilon gaming 15 -ec0###
Operating System: Microsoft Windows 10 (64-bit)
In the last 4 months, the processor began to heat up in games to 70-100 degrees, so it became after replacing the thermal paste, at first I used a cheap one, it warmed up to 100, then on mx-5 and the temperature dropped by 16 degrees, and became 84.But it definitely does not suit me, I watched a test of games from other people, they do not heat up above 60 degrees and do not make noise, please help, I will be very grateful
5 REPLIES 5
11-06-2021 06:08 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is overheating.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.
Please refer to the below article for more information.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Have a great day!
12-03-2021 10:32 AM
We have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
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