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‎03-29-2020 06:05 AM

HP Recommended
Product: pavilion notebook

the pc can not do anything beside turn on and shut down.

 

keeps running: HP bios update. the system bios update failed.

 

i have tried to push B/v button and window button at the same time and pressing on the power but after few seconds it turns back to writing:  hp bios update.

i tried to find and install driver/bios ????on a key but I cant find any on hp homepage. 

 

1 REPLY 1

‎04-01-2020 09:43 AM

HP Recommended

@lostmom

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I appreciate all your efforts and expertise in troubleshooting this issue

 

To assist you better please provide me with the complete Notebook Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

 

KrazyToad
I Am An HP Employee

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