problems with omen gaming hub

[fertan4325]

I am having problems with omen gaming hub.Omen  gaming hub is showing the temperature false at first and it is really annoying.My cpu is getting throttled and it just says 88.Should ı believe that ? I have a budget victus why would ı believe that? Sorry for the hwinfo language by the way.

When ı select fan speed to max it is not making fans spin faster it just stays but sometimes it works by magic idk how and why it works.I submitted a lot of feedbacks but it has been two updates and none of my problems are fixed.There was no problem back then but when they made an update everything get wrecked.At least cpu temperature was right then they made another update and now it is not working too.I dont even want another settings like undervolting but ı want to use atleast the settings ı have without a problem.I had a problem with bios too.I sent the laptop to the service and they made an bios update.When it arrived it was performing very poorly and they didnt fix the bios and there isnt any update.Why would ı buy another hp product if i am not going to use atleast the features it has? Bios doesnt even have a advanced tab or rollback permission.They are not too complicated things they are the basics and must to have things for a gaming laptop.I just control my fans between auto and max thats it and it is not even working.I want help.İs it a problem about me? And ı want to add that i dont have any thermal paste or driver issues they are all up to date.

[Treeko]

Hi @fertan4325 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing heating issues.

Kindly refer to the steps on this link under "Performance Control with Thermal Control" and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[fertan4325]

I am saying that it does not show the temperature right, and you are saying me select the performance mode.Did you check the pictures ı sent? İt is already in the performance mode even in the screenshot.