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- product key on factory installed office 2019

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05-12-2021 06:03 AM
My Office 2019 was pre-installed when I bought my laptop. I need to reload Office but Microsoft wants a product key. How can I get a product key??
05-13-2021 11:17 AM
Basically, if you have replaced the OS, you can't.
You could have run any number of utilities when using the original OS with the preloaded MS Office product to retrieve the key to use later.
But if you failed to do that and simply replaced the OS, you have removed the key information and can not get it back now.
I am a volunteer and I do not work for, nor represent, HP
05-14-2021 08:40 AM - edited 05-14-2021 02:07 PM
Sorry, I misread your post, thinking you had reinstalled the OS, removing Office in the process.
Here is a product key tool I have used in the past: https://www.magicaljellybean.com/keyfinder/
I am a volunteer and I do not work for, nor represent, HP