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- HP Community
- Notebooks
- Notebook Software and How To Questions
- product keys for Microsoft Office installed in OEM

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09-18-2019 04:40 AM
I have original Windows installed in my system. After I have formatted my system , Its asking for product keys for Microsoft Office. Which I don't have. When I contacted Microsoft support. They said your laptop manufacturer must have that key. Please help me. How can get the key of Office?
09-18-2019 11:16 AM
Sorry, but we here have no access to that kind of information.
If you purchased the PC directly from HP, then you will need to contact HP Customer Support directly (see below) to see if they can assist you.
If you purchased it elsewhere, HP would have no access to that information and you would have to contact the seller directly.
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If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
I am a volunteer and I do not work for, nor represent, HP