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HP Recommended
OMEN Laptop - 15-en0036ax

Hello i purchased a hp carepack from hp and hp carepack team approved my carepack they gave me carepack certificate they told me that your warranty has been extended but due to some issue its gonna take time to show on hp website

 

can anyone from hp confirm warranty extended for my laptop

3 REPLIES 3
HP Recommended

Hi @rootakki14,

 

Welcome to the HP Support Community

 

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

  

Please refer to this document: HP PCs, printers - Dispute a warranty status

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

No , i got care pack certificate to extend warranty but hp team told me that due to technical issue its not reflecting on hp assistant/portal but your laptop warranty extended

 

HP Recommended

Hi @rootakki14 ,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with the care pack. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

 

Please check your private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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