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- HP Community
- Notebooks
- Notebook Software and How To Questions
- "Up" button on keypad is now delete and delete doesn't work.

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02-12-2022 02:17 AM
My "up" button on my keypad is now my delete button and my delete button doesn't work at all.
I have tried to select and de-select my "insert" option but that hasn't worked.
Please help
02-15-2022 06:14 AM
@Doug180
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing issue with the HP Notebook Keyboard keys are not working correctly.
I have a few recommendations
- Update your Notebook computer to latest BIOS from HP.COM.
- Check in command prompt and on a notepad if the keys work fine
- Make sure the Windows and HP support assistant updates are up to date.
- Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.
- Try doing system restore on the PC if it had worked fine few days ago.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!