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05-20-2021 04:36 AM
Product Name : HP Pavilion x360 Convertible 14-cd0077tu
Number : 4LR21PA#ACJ
Issue : "Update Now" button is not available in File>Account Menu in MsOffice2016
Recent changes: Did a factory reset
05-20-2021 08:30 AM
If the "button" you expect is not available,
If Windows Update should be updating the software but is not doing so,
I would guess the software needs to be "repaired" or removed and reinstalled using your Office License key.
Would that work? Unknown.
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