cancel
Showing results for 
Search instead for 
Did you mean: 
danny-o1
New member
3 1 0 0
Message 1 of 4
128
Flag Post

recover office software

HP Recommended
HP Notebook 15t-dy100 CTO
Microsoft Windows 10 (64-bit)

start button was frozen so I ran multiple system recoveries. In the process, my office software that came with the computer disappeared.

Can I recover it?

 

3 REPLIES 3
Dragon-Fur
Level 16
Level 16
30,837 30,541 2,792 10,231
Message 2 of 4
Flag Post
HP Recommended

@danny-o1 

 


@danny-o1 wrote:

start button was frozen so I ran multiple system recoveries. In the process, my office software that came with the computer disappeared.

Can I recover it?

 


I doubt it.

In almost every single case the Office software that comes with the computer is Trial software.

 

From one of the CTO product numbers in this series:

Software - Productivity & Finance1 month trial for new Microsoft Office 365 customers

 

You need a license for Office Software - Office 365 is a subscription based service, there are also older "stand alone" versions that might still be available for purchase.

 

IF you have a license key for the Office software, activate your Office using your license.

 

Microsoft Office - Product and License Information 

 

Unless you purchased Microsoft Office when you purchased your computer, the “pre-installed” Office software is likely a “Trial” version that does require that you purchase the software to use Office.

 

How-to

Microsoft - Activate Office

 

 

With Key - Install Office on your PC or Mac

Calls / links to:

Where to enter your Office product key

 


 Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down a bit more to find out how to contact Microsoft

 

Purchase Options

Microsoft Office Products - Choose your Office

 

Life is possible without Office

5 free open source alternatives to Microsoft Office

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook 15t-dy100 CTO 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to thank the author.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

danny-o1
Author
New member
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks Dragon-Fur

I feel so stupid

0 Kudos
Dragon-Fur
Level 16
Level 16
30,837 30,541 2,792 10,231
Message 4 of 4
Flag Post
HP Recommended

@danny-o1 

 

You are welcome.

 

Never stupid, Danny.

So many people think that trial software is the real thing.

 

In a very few cases, there is a "subscription for a year" offer with the notebook - but these offers are outlined in the purchase (and) so not as easily confused.

 

Stay Safe.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation