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08-29-2020 01:06 PM
start button was frozen so I ran multiple system recoveries. In the process, my office software that came with the computer disappeared.
Can I recover it?
08-29-2020 01:48 PM
@danny-o1 wrote:start button was frozen so I ran multiple system recoveries. In the process, my office software that came with the computer disappeared.
Can I recover it?
I doubt it.
In almost every single case the Office software that comes with the computer is Trial software.
From one of the CTO product numbers in this series:
Software - Productivity & Finance | 1 month trial for new Microsoft Office 365 customers |
You need a license for Office Software - Office 365 is a subscription based service, there are also older "stand alone" versions that might still be available for purchase.
IF you have a license key for the Office software, activate your Office using your license.
Microsoft Office - Product and License Information
Unless you purchased Microsoft Office when you purchased your computer, the “pre-installed” Office software is likely a “Trial” version that does require that you purchase the software to use Office.
How-to
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down a bit more to find out how to contact Microsoft
Purchase Options
Microsoft Office Products - Choose your Office
Life is possible without Office
5 free open source alternatives to Microsoft Office
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When the website support page opens, Select (as available) a Category > Topic > Subtopic
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09-01-2020 08:43 AM
You are welcome.
Never stupid, Danny.
So many people think that trial software is the real thing.
In a very few cases, there is a "subscription for a year" offer with the notebook - but these offers are outlined in the purchase (and) so not as easily confused.
Stay Safe.
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.