• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-11-2019 11:20 PM

HP Recommended
Product: HP Pavilion Notebook 15-bc5xxx
Operating System: Microsoft Windows 10 (64-bit)

I have bought this laptop from flipkart and i was told that I will get 12 months  subscription of Mcafee antivirus. But I have not recieved any link or code for activation of this antivirus. Now it is showing that i have only trial pack. How can I get that subscription of 12 months?

1 REPLY 1

‎08-12-2019 08:08 AM

HP Recommended

@bhupesh_222000 

Sorry, but we here have  nothing to do with what resellers provide on the PCs they sell.

 

You would have to contact where you bought the PC to get the license information for the AV product that came with it.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.