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‎03-19-2020 01:59 AM - last edited on ‎03-19-2020 07:44 AM by Retired

HP Recommended
Product: spectre 360

i have purchased spectre 360 on feb 16th it said it will ship by march 17th. there was no progress not even assembly has started. i contacted hp consumer support they said they lost ,my order they cant find i said i  want to cancel by order he said i cant its not possible to cancel the order,  i dont know how buying laptop in hp works i feel so disappointed??????  

 Order NO.([edited]). 

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1 REPLY 1

‎03-19-2020 07:46 AM

HP Recommended

Hi @hussain96

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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