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Locked

‎10-23-2022 11:40 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv0000 (9WF41AV)
Operating System: Microsoft Windows 10 (64-bit)

an error message one of your disks is at risk(SMART). Please open intel optane memory and storage system. how to solve this problem, hp customer care is not able to solve this problem.

Category:
1 person had the same question
1 REPLY 1

‎10-23-2022 12:03 PM

HP Recommended

Hello @sanjay7810 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Follow these instructions first:

Intel Rapid Storage Technology (Intel RST) Shows Message "At risk (SMART event)"

 

(2) Please report your results

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