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HP Recommended
HP OfficeJet 5255 All-in-One Printer

scanning to window 11

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@al52- 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

If you have the full driver printer software installed and working, you can use HP Scan (part of the printer software).

 

If you have not done so,

Install the Full Feature Software.

 

========================================

Printer - Printer Software - Windows

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

 

Basics - Printer Software

 

Note: Skip part(s) that are not relevant to your situation.

 

Uninstall the full driver printer software from Programs and Features

Restart computer and Sign in

Install a new copy of the Full Feature Software

Restart computer and Sign in

 

 

Full Feature Software / Full Driver printer software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

=== --- === --- === --- === --- ===

Printer Assistant - Manage Scan to Computer

 

The installation of the full driver generally adds at least two shortcuts to the Desktop.

NOTE > HP Scan is not installed if the printer does not support Scan.

 

Printer Assistant 

HP Scan

 

When needed / wanted, enable "Scan to Computer" using the Printer Assistant

 

Open the Printer Assistant > Tab Scan > Manage Scan to Computer > Enable

 

Example - Full Feature Software - Installed - Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

What else?

 

If you have HP Smart installed -- the Windows app -- you can use the app for PDF and Photo / Image files.

 

Microsoft Store (formally Windows Store)

 

HP_Smart_Win_Main_Menu_5HP_Smart_Win_Main_Menu_5

 

 

========================================

 

Having installed the full driver printer software, you can install HP Scan and Capture (app from the Store).

Simple to use, the app provides a decent scan preview screen and basic crop feature.

 

Scan_and_Capture_Document-Photo_Settings_3Scan_and_Capture_Document-Photo_Settings_3

 

There are more options:

  • Windows Scan (from the Store)
  • NAPS2 - third party software - free
  • Windows Fax and Scan -- Images only

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet 5255 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

🎄

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@al52- 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

If you have the full driver printer software installed and working, you can use HP Scan (part of the printer software).

 

If you have not done so,

Install the Full Feature Software.

 

========================================

Printer - Printer Software - Windows

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

 

Basics - Printer Software

 

Note: Skip part(s) that are not relevant to your situation.

 

Uninstall the full driver printer software from Programs and Features

Restart computer and Sign in

Install a new copy of the Full Feature Software

Restart computer and Sign in

 

 

Full Feature Software / Full Driver printer software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

=== --- === --- === --- === --- ===

Printer Assistant - Manage Scan to Computer

 

The installation of the full driver generally adds at least two shortcuts to the Desktop.

NOTE > HP Scan is not installed if the printer does not support Scan.

 

Printer Assistant 

HP Scan

 

When needed / wanted, enable "Scan to Computer" using the Printer Assistant

 

Open the Printer Assistant > Tab Scan > Manage Scan to Computer > Enable

 

Example - Full Feature Software - Installed - Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

What else?

 

If you have HP Smart installed -- the Windows app -- you can use the app for PDF and Photo / Image files.

 

Microsoft Store (formally Windows Store)

 

HP_Smart_Win_Main_Menu_5HP_Smart_Win_Main_Menu_5

 

 

========================================

 

Having installed the full driver printer software, you can install HP Scan and Capture (app from the Store).

Simple to use, the app provides a decent scan preview screen and basic crop feature.

 

Scan_and_Capture_Document-Photo_Settings_3Scan_and_Capture_Document-Photo_Settings_3

 

There are more options:

  • Windows Scan (from the Store)
  • NAPS2 - third party software - free
  • Windows Fax and Scan -- Images only

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet 5255 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

🎄

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.