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‎08-11-2020 11:27 AM

HP Recommended
Product: HP notebook-15-da0077tx
Operating System: Microsoft Windows 10 (64-bit)

The  screenshots are not being saved

2 REPLIES 2

‎08-11-2020 02:51 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

How exactly are you performing the screen shot?  I use the "PrntSc" button at the top of the keyboard, then open Paint 3D. (Notice: screenshots are not saved immediately using this button - they are copied into RAM).

 

After opening Paint 3D, click the "Paste" button.  Now the screenshot will appear, and you can edit, crop, etc.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎08-11-2020 08:08 PM

HP Recommended

I use "Win+prt sc" to take screenshots. Previously screenshots are directly saved to the "screenshot" folder in the "pictures" folder. But now they are not being saved. When i take a screenshot , i can see a blink of the screen but the screenshot is not saved.

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