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‎10-01-2026 10:20 AM

HP Recommended

Salut, c'est courant que le service client par message est aussi affreux ? 1h30 de conversation, de manipulation, changer 3 fois d'agents et au final me dire on FERME! c'est scandaleux, tous ca pour un ventilateur qui fait du bruit....

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1 REPLY 1

‎10-02-2026 10:32 AM

HP Recommended

Hey @grsjulian,

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.
Also, if you can please share the model number of the device along with the issue, it would be easier to get a resolution.

Thank you for your understanding.

Regards

Animatryx
HP Support Community Moderator
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