setuphpjumpstartlauch.msi MISSING

[rilak]

Dear Sir/Madam,

my screen always show that "HP Jumpstart Launch"

The feature you are trying to use is on a network resoure that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installation package "SetupHPJumpStartLaunch.msi" in the box below.

WHICH is 

c:\SWSETUP\APP\Applications\HP\HPJumpSta_PPSCB2\1.1.165.0\src\

But I can't find this.

Could you please help me? Many Thanks in advance.

[praveen196]

@rilak Welcome to HP Community!

I understand that you are facing the issue with a jumpstart.

Please check if any pending windows update is pending on windows update.

Did you install all the latest driver updates for BIOS, Chipset and Graphics card?

• If not, Click here to find and install the same.

Please refer to the following link to using the Jumpstart.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[rilak]

Dear Sir/Madam

The result  still same, please kindly help on this.

[rilak]

Dear Sir,

Dear Sir,

The result still same, Please kindly help on this.

[praveen196]

@rilak

Thank you for the update.

In that case, I would suggest you perform the system restore and check.

Please click the below link to perform the system restore.

https://support.hp.com/in-en/document/c03327545

Have a nice day!!

[rilak]

Dear Sir,

I’ve tried this as first priority but it doesn’t work as the point that can restore is the point that always show this window.

Is there other ways to fix this?

Many Thanks for your help.

[praveen196]

@rilak

Thank you for the update.

Please check If any drivers pending on the HP support assistance.

Please update the update and check.

Also, Check for the windows pending updates. Please update. 

Have a nice day!!