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since i started using google sketchup application it worked very well at first but now its not responding n have to close the app.also laptop showing blue screen error n restarting frequently.pls guide me resolve this issue for sketchup app.

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  @MRUNMAYID Since you haven’t captured the error code or message,

I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix:

  • In Windows, search for and open View advanced system settings.
  • In the Advanced tab, under Startup and Recovery, click Settings.
  • Under System Failure, remove the check mark next to automatically restart, and then click OK.
  • Restart the computer to apply the change.
  • The computer no longer restarts automatically when a blue screen error occurs.

For more details: click here

Please reply back with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same.

 

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Riddle_Decipher
I am an HP Employee


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