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HP Recommended
15-bs636tu
Microsoft Windows 10 (64-bit)

my laptop is very slow in opening media files and searching in search window

1 REPLY 1
HP Recommended

You have an i3-6006u, 4 gigs memory and a 5400 rpm hard drive so it is a machine with limited performance features. Slow operation can be caused by so many things. Did this just come on or has it been a gradual deterioration? The first thing to check is the state of the hardware and you do that by tapping esc as you power up then F2 to get to component tests and run full tests on the memory and hard drive in particular. You might also try the things suggested here:

 

https://support.hp.com/us-en/document/c04770630

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