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‎08-25-2024 10:46 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I currently have a HP elitebook eight point four G five and recently some of the keys on the keyboard turn off and on randomly. mainly, it has been the number keys however four and 7 work the most sometimes. some letter keys have also been turning off and on as well as all of the hp hotkeys. when i try to press the hp hotkey it comes up with the hp hotkey support message but its blank and all i can do is press the ok button. i ust want to know what the solution is, is it a hardware issue 

if so how much would it cost to fix the whole keyboard should i ust replace the whole thing 

its really frustrating as i try my best to keep my laptop in good condition, my brother who has the same laptop as me and treats it worse is fine his keyboard works 

is it a cleaning issue should i clean the keys individually and if so how do i do that 

please someone help ☹️ sometimes the whole keyboard doesnt work as well 

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