sp1 for win 7 will not install

[jshell]

After doing a recovery for this laptop sp1 was not included. sp1 will not install. further checks stae win 7 is not valide, even tho it is the oem ver 6.1.7600.build7600. Need advise on how to fix?

[Echo_Lake]

@jshell
Thank you for posting on the HP Support Community.

• Did you purchase the OEM windows operating system?
• How did you perform system recovery?

Before you install SP1, it is a good idea to first run Windows Update and install any available, system-critical updates, then restart your computer. HP also recommends that you run HP Application Support after you finish running Windows Update.

There are two ways to obtain Windows 7 SP1 from Microsoft:

• Highly Recommended - Use Windows Update to allows Windows 7 to automatically download and install the Service Pack.

• Not Recommended - Manually download the full multi-language Service Pack from the Microsoft Download site and run the installer yourself.

Windows Update checks the computer for installed components and software and then downloads only the required drivers and software. Windows Update also provides information if the computer has known software or hardware compatibility issues. Manually installing SP1 bypasses the software validation and correction process, and you might encounter problems as a result of drivers that have not been updated to work correctly with SP1.

To install SP1 using Windows Update:

1. Connect the computer to a working AC power supply.

2. Make sure the computer is connected to the Internet.

3. Exit all applications and save all files before starting the installation.

4. Click Start, type windows update in the search field, and then select Windows Update from the search results.

5. In the list, select Service Pack for Microsoft Windows (KB976932), and then click Install.

   NOTE: If SP1 is not listed, Microsoft might have determined that the computer has software that is currently not compatible with SP1, or you might need to install some other updates before installing SP1.

6. Follow the on-screen instructions.

7. After the setup is complete, log into the computer to receive a message indicating if the update to Windows 7 SP1 was successful.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[jshell]

aid about 10 times still no install. I am totally lost at this Point. Any further suggestions?

[jshell]

Sorry, but i failed to answer one of your questions.  1. Did i purchase the Software? No it came with the laptop on drive D where the recover is located.also i just tried to install again and I get the same error code 800FOa13. Like i siad I am total lost on this.

I even tried to install it in the safemode, didn't work.

Thanks for your help very much.

James Shelley

[Echo_Lake]

@jshell
I Didi research on this error code and found some related solutions for this service pack related. ( From, Microsoft community ) 
Please follow the below steps and let me know the status.

Step 1: Run the system file checker tool.

Check the article http://support.microsoft.com/kb/929833 “How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7”

Step 2: Run the System Update Readiness Tool again. If the errors have been cleared, try installing Service Pack 1 again.

http://support.microsoft.com/kb/947821

If not, move to step 3.

Step 3: Perform a Startup Repair, upon startup, try installing the Service Pack.

“Learn how to install Windows 7 Service Pack 1 (SP1)”: http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

You can also refer to this link (Missing files - Error code 800F0A13 when trying to install Windows 7 SP1- From, Microsoft community.

Keep me posted for further assistance.