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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- sp96875 install problems

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08-15-2019 01:00 PM
@drandall Welcome to HP Community!
Is there any particular reason you wish to download this update? Not every update needs to be installed on the device, some updates are only required to resolve certain issues and if the device doesn't require it, that doesn't work or get installed on your device.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!
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Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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