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sp96875 install problems

Spectre x360 convertible
Microsoft Windows 10 (64-bit)

I am having issues with installing SP96875 on HP Spectre X360 Convertible

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sp96875 install problems

@drandall Welcome to HP Community!

Is there any particular reason you wish to download this update? Not every update needs to be installed on the device, some updates are only required to resolve certain issues and if the device doesn't require it, that doesn't work or get installed on your device.


Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.


Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

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