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‎05-30-2014 03:48 AM

HP Recommended

hi . i have the serial nmbr for my stolen laptop, hope you can help? thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2014 03:59 AM - edited ‎04-12-2015 02:50 AM

HP Recommended

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.

 

 

If you are extremely lucky, some wonderful person will return it to its owner.

 

One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household.

 

I wish I had better news for you.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎05-30-2014 03:59 AM - edited ‎04-12-2015 02:50 AM

HP Recommended

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.

 

 

If you are extremely lucky, some wonderful person will return it to its owner.

 

One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household.

 

I wish I had better news for you.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎05-30-2014 04:19 AM

HP Recommended

then their is no way to find my laptop

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‎04-11-2015 11:26 AM

HP Recommended

i have the hp computer id is there a way of asking hp when this computer comes on line to hp for updates they can disable it or let you know it is being used

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‎01-17-2017 10:49 AM

HP Recommended

I realize you can't  recover the unit, I am trying to get the model number and sn from my account to submit to the police. How can I access the info?

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