• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

hi . i have the serial nmbr for my stolen laptop, hope you can help? thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.

 

 

If you are extremely lucky, some wonderful person will return it to its owner.

 

One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household.

 

I wish I had better news for you.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

4 REPLIES 4
HP Recommended

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.

 

 

If you are extremely lucky, some wonderful person will return it to its owner.

 

One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household.

 

I wish I had better news for you.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

then their is no way to find my laptop

HP Recommended

i have the hp computer id is there a way of asking hp when this computer comes on line to hp for updates they can disable it or let you know it is being used

HP Recommended

I realize you can't  recover the unit, I am trying to get the model number and sn from my account to submit to the police. How can I access the info?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.