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- synaptics pointing devices driver unistalled

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1 REPLY 1
02-21-2020 06:01 AM - edited 02-21-2020 06:05 AM
Hello,
In order to palliate this issue, please download and install the following Synaptics TouchPad Driver:
https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98979.exe
Please also use HP Support Assistant to search and install the latest available updates.
Do not hesitate to contact us in case of need.
Best regards,
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